Shipping policy
Shipping Policy
Shipping Locations
We currently ship to customers within the United Kingdom.
Please note that we do not ship internationally at this time unless otherwise stated.
Shipping Costs
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Free Shipping is available on selected products and promotions.
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When applicable, shipping costs will be clearly displayed at checkout before payment is completed.
Shipping Methods
We offer the following shipping options:
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Standard Shipping
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Priority Shipping (faster delivery option, when available)
The shipping method available for your order will be shown at checkout.
Order Processing Time
All orders are processed within 1–3 business days (excluding weekends and public holidays) after receiving your order confirmation.
Once your order has been shipped, you will receive a confirmation email with tracking information (if available).
Estimated Delivery Time
Estimated delivery times are as follows:
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Standard Shipping: 5–10 business days
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Priority Shipping: 2–5 business days
Please note that delivery times are estimates and may vary due to factors beyond our control, such as carrier delays or public holidays.
Tracking Your Order
Where available, tracking details will be provided once your order has been dispatched. Tracking updates may take up to 24 hours to appear.
Delays & Exceptions
We are not responsible for delays caused by:
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Courier issues
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Customs or security checks (if applicable)
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Incorrect or incomplete delivery information provided by the customer
Incorrect Address
Please ensure that all shipping details are correct at checkout. We cannot be held responsible for orders delivered to an incorrect address provided by the customer.